20 Franchise Brands plc Annual Report and Accounts 2018 ChipsAway’s mission is to provide outstanding customer service and excellent value for money to car owners. Franchisee expansion to Car Care Centres ChipsAway is the UK’s leading mobile car paintwork repair specialist focusing on SMART repairs. We have been operating successfully for over 20 years and have 201 UK franchisees. All our repair specialists carry out bumper scuffs, minor dents, paintwork scratches and alloy wheel repairs. In addition to mobile franchisees, we now have 33 Car Care Centres, which are workshops with additional capacity and more advanced equipment than mobile units and can complete larger and more specialist repairs. The average Car Care Centre turnover is £200,000 per annum compared to an average of £70,000 for a mobile unit after three years. A further 18 franchisees are transitioning into a Car Care Centre by trading from fixed units where the average turnover is £120,000. In total, 11% of ChipsAway franchisees expanded their operations in this way in 2018. Developing expanded operations Some 45% of the network have expanded their businesses to include multiple vehicles, multiple geographic areas, Car Care Centres or fixed units. Number of Car Care Centres 33 Jobs carried out in 2018 75,000 Franchisees with expanded operations 45%