We have five guiding principles that inform the way we work with each other, support our franchisees, and serve our customers and communities.
Our people are at the heart of our business and our most valuable resource. They play a key role in supporting our franchisees and helping them to grow their businesses. We support our people in a number of ways, are always receptive to ideas and feedback and encourage them to get involved.
We believe in the importance of creating and maintaining a diverse and inclusive working environment where team members feel welcome and can be themselves. It’s also vital we create a great place for people to work where they can develop, have great pride in the business and a sense of purpose.
We are committed to identifying and nurturing talent at every level of the business, creating opportunities for our people to grow, lead, and make a meaningful impact. We strongly believe in recognising potential and promoting from within. Through tailored development programmes, mentoring, and real-world experience, we empower and support current and future leaders.
We believe in the power of investing in our female leaders across the business and are proud of their development and success. Our Developing Inspiring Leaders initiative helps our high-potential female leaders to successfully embrace the opportunities and challenges arising from greater leadership roles within the Group.
To hear from some of our leaders, please read the interviews below:
