Founded in 1983, Metro Rod is a leading provider of drain clearance and maintenance services delivered on a largely reactive basis. The services are predominantly provided by 40 franchisees with geographical coverage across the majority of the UK.
Metro Rod serves national business customers across multiple sectors including facilities management, retail, water utilities, social housing, hospitality and insurance, as well as local businesses and other customers in the private and public sectors. Domestic customers form only a small part of Metro Rod’s business.
A focus of Metro Rod is to provide a 24/7/365 emergency response service to customers through its operating model of Key Accounts and Commercial Accounts. The service is provided by regional franchisees, who on average have been with Metro Rod for 11 years, with extensive support from a large head office team of around 140 people.
Metro Rod’s specialist drain clearance and maintenance services include high pressure water jetting, CCTV surveys, drain or sewer lining, excavation, electro mechanical cleaning and fat and grease management. Approximately 80 per cent. of the services are provided on a reactive basis. In the last three financial years, Metro Rod franchisees have carried out over 100,000 jobs per annum. Total system sales were approximately £32 million in the financial year ended 30 April 2016.
In February 2016, Metro Rod extended the range of services it provides to include plumbing through the launch of Metro Plumb. Metro Plumb provides cold water plumbing services to primarily business customers. Metro Rod also operates a division, Kemac Services, which provides plumbing and plumbing related services to water companies and other customers and operates a number of Metro Plumb territories, predominantly in the Greater London area.
Metro Rod is a full member of the BFA.
For further information on Metro Rod, Click Here.
For further information on Metro Plumb, Click Here.